Refund & Return Policy

At ARIOSPARKS, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

• Items may be returned within 30 days of delivery.
• Returned items must be unused, unworn, and in their original packaging.
• Proof of purchase or order confirmation is required for all returns.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Downloadable products
• Personalized or custom-made items
• Certain health and personal care products

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging.

Return Shipping

• Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
• Shipping charges are non-refundable unless required by applicable law.

Order Cancellations

• Orders may be cancelled within 24 hours of purchase.
• Once an order has been processed or shipped, it cannot be cancelled.

Contact Us

For return or refund requests, please contact:

Email: support@ariosparks.com

We aim to respond within 24–48 business hours.