Refund & Return Policy
At ARIOSPARKS, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
- Items may be returned within 30 days of delivery.
- Returned items must be unused, unworn, and in their original packaging.
- Proof of purchase or order confirmation is required for all returns.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable products
- Personalized or custom-made items
- Certain health and personal care products
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to the original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging.
Return Shipping
- Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
- Shipping charges are non-refundable unless required by applicable law.
Order Cancellations
- Orders may be cancelled within 24 hours of purchase.
- Once an order has been processed or shipped, it cannot be cancelled.
Contact Us
For return or refund requests, please contact:
Email: support@ariosparks.com
We aim to respond within 24–48 business hours.